Why is the dashboard empty?
The application does not automatically create customer documents or sample figures. Check the selected fair and edition first, then ask the assistant to review the workspace. An access error is different from a successful lookup returning no data.
I uploaded a file. Why are its figures missing?
Uploading, registering a source, and accepting extracted data are separate steps. After registration, the assistant proposes factors or catalogue items for review. They become planning data after the confirmed write. See Documents and data.
Why is a value unknown?
There is no suitable supported value available. This does not mean zero. Ask the assistant to identify the missing source or decision. A necessary assumption must remain visible as an assumption.
Why is an import blocked?
Some entries do not match the required format or context. Possible causes include an incorrect edition, incomplete monetary details, a conflict with an existing factor, or an unsuitable grouping. Ask for the affected entries to be explained and corrected before another review. Blocked imports cannot be committed.
Why hasn’t my saved plan changed?
A plan preserves its original inputs. New data, corrected factors, or a new brief leave its snapshot intact. Ask for a recommendation based on current information and save it as a new plan.
Can I get a recommendation with incomplete data?
The assistant can identify gaps and discuss reasoned assumptions with you. A meaningful saved plan still needs a confirmed foundation and applicable inputs. Missing information does not become a reliable measurement. Review the impact of weakly supported assumptions carefully.
Does the assistant book the recommended media?
The saved recommendation supports internal approval and subsequent agency planning. It does not place a booking with a publisher or agency.
Why can’t I download an Excel workbook?
The workbook requires a saved plan with structured market rows. Older plans may lack them; ask for a new plan in that case. Retry a temporary download failure, and share a persistent error with the support team.
Which prompts help?
- “What information is missing for A+A 2027, and which gaps matter most for the next step?”
- “Show the sources and locations supporting this country recommendation.”
- “Which parts of this recommendation rely on assumptions?”
- “How would a different budget affect market allocations? Show the proposal first.”
- “Capture this question as a task without changing the instructions.”
- “Validate the agreed plan and show any open review notes before saving.”
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